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Policy

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery only.

Within 14 days

You have 14 days from the delivery date to request a return or exchange.

Item condition

Items must be unworn, in original condition with all tags and packaging intact.

Exchange or refund

Exchange for a different size or color, or get a refund to your original payment method.

Final sale items

Accessories, innerwear and final-sale pieces are not eligible for return.

How to request a return

  1. Contact us on WhatsApp 01276299389 or Instagram within 14 days of delivery.
  2. Send your order number and photos of the item in its original condition.
  3. We'll arrange a pickup time to collect the item from you.
  4. After inspection, we issue the exchange or refund within 7 business days.